Gramma's Pub has been a fixture on the Lower Sunshine Coast since 1989. Perched on the waterfront in Gibsons, BC, it is the kind of place where regulars know the specials by heart and the draft list changes with the seasons. After more than three decades, the pub has seen a lot, but one of the more recent changes was quieter than most: a new POS system.
Like a lot of operators, Gramma's Pub had been a Squirrel customer in the past. When the time came to update their technology, they made a switch to a competitor. It happens. The industry is full of options, and the pitch is always compelling.
What brought them back was Squirrel Cloud.
Squirrel Cloud is built for the pace of a busy pub. Whether it is managing a full house during a game night, keeping up with weekly specials, or running a tight end-of-day close, it is designed to stay out of the way and let staff focus on the guest. For a venue like Gramma's, where the atmosphere is the product, that matters.
The Gramma's team appreciated how easily they could manage employee punches and pull front-of-house reports right from the POS, without stepping away from the floor. On a packed summer night, having that visibility in one place, rather than bouncing between systems, made closing out the shift noticeably smoother.
Returning customers are some of our favourite conversations. They know what Squirrel was, and they get to see what it has become. For the team at Gramma's, the move to Squirrel Cloud was less a new beginning and more a familiar one, updated for how they run today.
Welcome back to the fold.
Ready to see what a modern POS platform can do for your operation? Book a demo with Squirrel Systems.